FAQ
eDoctor Frequently Asked Question
Mark All Reports as Read
Navigate to the Reports Section: On the left sidebar menu, click on the "Reports" tab. Open th...
Update Profile Information (Preferred Name, Contact Number, Password)
Access Your Account: Click on the your account icon in the bottom left corner. Then, select "Y...
How to make store order
In this page, you will learn how to: Make a store order. Order an item that is not visible o...
How to create pick up request (Specimen ready for collection)
Access the Platform: Go to https://edoctor.linkfinity.com.au/ in your web browser. Initiate...
How to download eDoctor on your phone
Iphone user Android user Web Please Click on this link to navigate to eDoctor https://edoctor.l...
How to reset the password
Open eDoctor by this link as below https://edoctor.linkfinity.com.au/ Hit "Forgot Password? "...
Requesting Histopathology Reports via eDoctor
This guide will help you efficiently request histopathology reports using the eDoctor platform. T...
Upload Clinical Photos
Go to Photo Submissions: In the left sidebar menu, click on "Photo Submissions". Start a New ...
How to submit a report inquiry
1. Navigate to the Reports tab 2. Click on the report that you would like to create a ticket 3. ...