FAQ
eDoctor Frequently Asked Question
How to find reports for a patient
1. Navigate to report tab 2. Click into the search box 3. Put Patient name in (at least ...
How do I sort the report list by date
1. Navigate to report tab. 2. move your cursor to Reported Date 3. Click on it and all re...
How to mark all report as read
1, Navigate to reports tab and choose the Unread tab 2. Click on the Mail button
How to update profile information (Preferred name, Contact Number, Password)
1. Click on your avatar image
How to make store order
In this page, you will learn how to: Make a store order. Order an item that is not visible o...
How to create pick up request (Specimen ready for collection)
Navigate to Courier Request tab Click on `Create New Request` tab Below page...
How to download eDoctor on your phone
Iphone user Android user Web Please Click on this link to navigate to eDoctor https://edoctor.l...
How to reset the password
Open eDoctor by this link as below https://edoctor.linkfinity.com.au/ Hit "Forgot Password? "...
Requesting Histopathology Reports via eDoctor
This guide will help you efficiently request histopathology reports using the eDoctor platform. T...
(Mobile) How to upload clinical photos
1. From the eDoctor mobile app, select Photo Requests 2. Select the button Create new request...
How to submit a report inquiry
1. Navigate to the Reports tab 2. Click on the report that you would like to create a ticket 3. ...