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How to create pick up request (Specimen ready for collection)

  1. Access the Platform:

  2. Initiate a New Request:

    • In the sidebar, select Courier Requests.
    • Click on the New request button.

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  1. For a Standard Request:
    • Verify Address: Ensure your address is correct. Contact support if it isn't.
    • Enter Request Details: Fill in all necessary information about the collection.
    • Submit the Request: Click Submit to finalize.

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  1. For a MOHS Request:

    • Verify Address: Confirm your address is accurate. Reach out to support if changes are needed.
    • Input Detailed Information: Include all request details, such as Date of Birth (DOB).
    • Acknowledge Additional Charges: Check the box to accept any extra fees associated with MOHS requests.
    • Finalize Submission: Click Submit to complete your request.

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By following these steps, you can efficiently manage and track your courier requests for medical specimens.