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How to find reports for a patient
1. Navigate to report tab 2. Click into the search box 3. Put Patient name in (at least 3 characters) , Click on the search button or press `Enter` key on your keyboard.
How do I sort the report list by date
1. Navigate to report tab. 2. move your cursor to Reported Date 3. Click on it and all reports should be sorted
How to mark all report as read
1, Navigate to reports tab and choose the Unread tab 2. Click on the Mail button
How to update profile information (Preferred name, Contact Number, Password)
1. Click on your avatar image
How to make store order
In this page, you will learn how to: Make a store order. Order an item that is not visible on the products list. Make a store order 1. Navigate to store order tab 2. Click on `Create New Order` Button 3. This Page should be showing 4. Type in y...
How to create pick up request (Specimen ready for collection)
Navigate to Courier Request tab Click on `Create New Request` tab Below page should show up Select your clinic closing time Select your specimen type Add any additional information if needed Click on the ...
How to download eDoctor on your phone
Iphone user Android user Web Please Click on this link to navigate to eDoctor https://edoctor.linkfinity.com.au
How to reset the password
Open eDoctor by this link as below https://edoctor.linkfinity.com.au/ Hit "Forgot Password? " Then fill email in and hit "Send Email" Then click on "Click Here" in order to enter the NEW password
How to make the report request
This feature allows you to request any histopathology reports. This is useful once patients moving around among medical centers. The request could be actioned within 1-3 minutes. Below the instruction Open eDoctor by this link as below https://edoctor.linkfi...
(Mobile) How to upload clinical photos
1. From the eDoctor mobile app, select Photo Requests 2. Select the button Create new request at the top of the screen 3. You will see this new screen. Provide the name and date of birth of the patient and click proceed 4. In the new screen, select...
How to submit a report inquiry
1. Navigate to the Reports tab 2. Click on the report that you would like to create a ticket 3. Click on Submit Inquiry 4. Choose a request type and add a descriptive description about the ticket. 5. Click Submit Your can view and track your submitted in th...